Initially
the technicians will only be able to text
chat (Instant Message) with you until
YOU
decide to commence the session and click
Yes.
At that
point you are able to watch what they're
doing, text chat with the support staff and
naturally you can terminate the remote
session any time you wish. You can either
end just the remote control by clicking on
'End Desktop Sharing' or end the entire
session by clicking on 'Disconnect'.
As well as
being more convenient, remote support is
also more secure than dropping off your
computer to be serviced by a technician who
you can't watch while they're working or
having someone come to your house and
leaving them alone with your computer.
Try this service for FREE
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